Module: Business Management
- Horas
- 39
- Referencia (sku)
- PC313
- Área principal
- Idiomas
In this module the student is supplied with the language necessary to carry out essential business communication in the management department.
Functions such as: exchanging personal information, describing jobs, giving instructions, making an order, giving the company rules, carrying out job interviews and basic expressions used in the management department are introduced and practised through guided role-plays, reading texts and open questions.
The student wi l use structures such as the present simple and continuous to compare and contrast habitual and temporary activities, comparative adjectives to evaluate companies, the past simple to talk about past habits and the present perfect simple to refer to the recent past.
The student wi l be able to communicate fluently both verbaly and in writing with clients, coleagues and other interlocutors, attending to their needs both in person, over the telephone and by email in order to carry out the relevant administrative tasks efficiently.
Students wi l learn language and strategies for dealing with business travel, health and safety as wel as attending trade fairs. There is also extensive practice of speling, saying numbers and the correct pronunciation of new vocabulary.
Module: Business Management 1/3
Management. Business Introductions
Learners practise introducing themselves and others.
Management. What do they do?
This lesson looks at ways of talking about different jobs and nationalities. It includes extended speaking: introducing people to each other and talking about where people work.
Management. Company rules
Practise explaining company rules to a new colleague using the imperative. Includes common verb/noun partnerships:
Management. A business lunch
Covers ordering food in a restaurant and making conversation. Includes discussion of preferences, hobbies, and free time.
Management. Giving Instructions
Vocabulary and use of imperatives to give and understand instructions.
Management. Responsibilities
Use of modal verbs (have to, can/can’t) to describe workplace responsibilities. Verb/noun partnerships include:
Management. Health and Safety - An Accident at Work
Focus on standard practices to prevent accidents, what to do if one occurs, and use of imperatives.
Management. Around the Office I
Vocabulary for office objects and clothing. Includes role-play ordering office supplies.
Management. Business Trip
Role-plays involving travel situations: reserving tickets, checking in, arriving at a hotel.
Management. Comparing Companies
Use of comparative adjectives. Includes listening to company comparisons.
Management. Job Interview
Covers finding a job and interview processes. Vocabulary includes:
Management. Making an Order
Use of first conditional and polite English in telephone ordering role-plays. Vocabulary includes:
Management. Buying and Selling from Catalogues / Writing a Cheque
Vocabulary for catalogues/products, informal and phrasal expressions. Includes listening practice.
Management. A Trade Fair - Watch Out for Your Competitors
Vocabulary and scenarios related to trade fairs, marketing stands, and competition. Covers:
Management. Around the Office II
Describing offices in detail using "there is/are". Vocabulary includes buildings like gym, swimming pool, bank, travel agent, chemist, health centre.
Module: Business Management 2/3
Management. Presenting a Company
Introduction to presentation language. Listening and speaking practice with charts and graphics.
Management. Dealing with Clients
Making and handling complaints by phone. Suggestions and apologies:
Management. Complaints
Vocabulary for complaints and faulty goods. Exercises on letters of complaint and apology.
Management. What Went Wrong?
Using irregular verbs to describe past events. Practice with anecdotes, causes, and consequences:
Management. Choosing a Conference Venue
Expressions of preference:
Management. Taking a Company to Court - Is it Worth It?
Procedures before court action. Vocabulary includes:
Management. Around the Office III
Extension of common business English:
Business vocabulary:
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