English: Commercial Management
- Horas
- 200
- Referencia (sku)
- PC381_1
- Área principal
- Idiomas
This course combines general English lessons with specific lessons in English applied to business management. The objective of the course is to learn how to carry out the administrative management tasks of commercial / business relations in English both correctly and fluently, and use English to manage the oral and written communication processes necessary to the commercial activity of the company.
Unit 1: Having an accident
Aims:
To introduce and recycle vocabulary, functions and grammatical structures through a series of interactive exercises such as word/sentence-picture association, listening comprehension with short, realistic dialogues, and student-led listening practice with the vocabulary items.
Structures and functions introduced:
Modal verbs ‘can’ and ‘can't’ for ability
Exchanging telephone numbers and addresses
Prepositions of place: over, on, in
Vocabulary focus:
Clothes and colours
Activities include:
Association of sentences and words with corresponding pictures
Gap-fill listening exercises
Listening practice through spelling and pronunciation with listen and repeat exercises
Writing sentences practice
A robbery
Aims:
To introduce and recycle vocabulary and structures as well as practicing pronunciation through interactive exercises such as listening and writing activities, and listening and repeating words or expressions.
Focus:
Basic telephone expressions
Practice of ‘can’ and ‘can’t’ for ability
Present simple tense
Prepositions of place
Activities include:
Association of sentences and words with corresponding pictures
Gap-fill listening exercises
Spelling practice
Pronunciation practice through listening and repeating
Can I help you?
Aims:
To review and consolidate vocabulary, grammar and structures through interactive exercises including listening to complete the gaps, student-led listening with new vocabulary items, spelling and pronunciation practice.
Structures and functions include:
Modal verbs ‘can’ and ‘can't’ for ability, permission and possibility
Exchanging personal information such as telephone numbers and addresses
Prepositions of place: over, on, in
All forms of the present simple
Vocabulary focus:
Clothes and basic telephone expressions
Activities include:
Association of sentences and words with their corresponding pictures
Listening practice with gap-fill exercises
Student-led listening with clickable vocabulary
Spelling practice
Pronunciation practice through listening and repetition
Dubbing the film
Choosing synonymous sentences
Night shift - Master class
Students attend a class where the teacher, who speaks only English, asks questions that the students must answer. The student interacts with the teacher through a series of guided dialogues.
Lesson structure:
Practice of useful expressions to be used later in the class
Focus on comparing the past with the present, daily routines and professions
Comprehension exercises with immediate evaluation by the Dexway system (e.g., pronunciation and writing)
Test exercises
In the last lesson of this unit, students find a variety of carefully chosen exercises to consolidate and evaluate the language skills acquired in previous lessons.
Unit 2: At the police station
English: Commercial Management 1/9
Aims:
To introduce and recycle vocabulary and structures through a series of interactive exercises such as word/sentence-picture association, listening comprehension with short, realistic dialogues, and student-led listening practice with the vocabulary items.
Structures and functions focus:
Physical descriptions
Vocabulary focus:
Clothes
Months and years
Activities include:
Association of sentences and words with their corresponding pictures
Dialogue comprehension
What does he look like?
Aims:
To introduce and practice grammar and useful phrases through a series of interactive exercises such as word/sentence-picture association, choosing the correct word in a set context, listening and repeating, etc.
Structures and functions include:
Order of adjectives
All forms of the present simple
Vocabulary input:
Clothes
Physical descriptions
Activities include:
Association of sentences and words with corresponding pictures
Gap-fill listening exercises
Student-led listening through clicking on the vocabulary
Listening practice with spelling exercises
Pronunciation practice with the opportunity to listen to and repeat a native speaker
Reading practice with exercises to match questions and answers
Do you know him?
Aims:
To consolidate and review the grammar, vocabulary and structures covered through a series of interactive exercises such as word/sentence-picture association, listening and writing activities, choosing the correct word or option, completing sentences, etc.
Structures and functions revised:
Order of adjectives
All forms of the present simple
Talking about ages
Vocabulary:
Clothes
Physical descriptions
Numbers (revision and extension)
Activities include:
Association of sentences and words with corresponding pictures
Gap-fill listening exercises
Student-led listening by clicking on vocabulary
Spelling practice
Pronunciation practice with listen and repeat exercises
Matching questions and answers
Dubbing the film
Choosing synonymous sentences
Who's that? - Master class
Students attend a class where the teacher, who speaks only English, asks questions that the students must answer. The student interacts with the teacher through a series of guided dialogues.
Focus:
Learning how to make definitions and descriptions
After the class:
Students complete comprehension exercises which the Dexway system immediately evaluates (e.g., pronunciation and writing).
Describe your family or friends - Writing assignment
Test exercises
In the last lesson of this unit, students find a variety of carefully chosen exercises to consolidate and evaluate the language skills acquired in previous lessons.
Unit 3: The fifth annual race
Aims:
To introduce and recycle vocabulary and structures through a series of interactive exercises such as word/sentence-picture association, listening comprehension with short, realistic dialogues, and student-led listening practice with the vocabulary items.
Vocabulary focus:
Places in the town
Basic directions
Activities include:
Association of sentences and words with corresponding pictures
Dialogue comprehension
How do I get there?
Aims:
To introduce and practice grammar, vocabulary and functional structures through interactive exercises such as word/sentence-picture association, listening and repeating, listening and writing, etc.
Structures and functions covered:
Prepositions of movement
Positive form of the imperative
Vocabulary:
Places in the town
Basic directions
Expressions with go: go up, go down, go onto
Activities include:
Association of sentences and words with corresponding pictures
Gap-fill listening exercises
Student-led listening
Spelling practice
Pronunciation exercises using listening and repetition
Matching questions and answers
Multiple choice
Turn left!
Aims:
To consolidate and review grammar, vocabulary and structures through interactive exercises such as choosing the correct word, dubbing the film, etc.
Structures and functions covered:
Prepositions
Imperative
Vocabulary:
Places in the town
Basic directions
Expressions with go: go up, go down, go onto
Activities include:
Association of sentences and words with corresponding pictures
Listening to fill the gaps
Student-led listening by selecting the vocabulary
Spelling practice
Pronunciation practice by listening and repeating
Matching questions and answers
Dubbing the film
Choosing synonymous sentences
Multiple choice
Your city - Speaking assignment
Test exercises
In the last lesson of this unit, students find a variety of carefully chosen exercises to consolidate and evaluate the language skills acquired in previous lessons.
Unit 4: Personal Communication
Using different registers in business relationships:
Company - Company
Company - Client
Company - Supplier
Functions:
Greetings
Recognising formal / informal register
Grammar and vocabulary related to business situations
Describing company structure
Specific vocabulary and phrases
Function: Describing the structure of a company
Organisation charts
Articles
Grammar: Articles
Function: Using organisation charts to describe a company
Company departments
Grammar: Present continuous
Function: Describing functions of different departments in a company
Preparing for the training programme
Vocabulary: Technology and training
Skills: Reading for gist, gapped text
Running the training session
Vocabulary: Technology, training, antonyms
Skills: Listening
Virtual presentations
Vocabulary: Oral presentations, technology
Skills: Listening (dictation, order the words, proofread)
Functions: Oral presentations, useful expressions
Grammar - Courtesy, making requests, interrupting, confirming
Unit 5: Looking after her dog
Aims:
To introduce and recycle vocabulary and structures through a series of interactive exercises such as word/sentence-picture association, listening comprehension with short, realistic dialogues, and student-led listening practice with the vocabulary items.
Vocabulary focus:
Common expressions: ‘I suppose so’, ‘poor thing’, ‘anyone’, ‘someone’
Activities include:
Association of sentences and words with corresponding pictures
Listening to a dialogue
Dialogue comprehension
Don’t eat that!
Aims:
To introduce, study and practice grammar and structures through interactive exercises such as associating sentences and words with pictures, writing sentences, and pronunciation practice.
Structures and functions:
Giving instructions
Expressing prohibition using negative imperatives
Quantifiers: ‘a few’, ‘a little’, ‘a lot of’, ‘plenty of’, ‘any’, ‘enough’
Negative agreement using ‘either’
Expressing frequency: once, twice, three times
Vocabulary:
Language for giving instructions and talking about prohibitions
Activities include:
Association of sentences and words with corresponding pictures
Student-led listening
Spelling practice
Pronunciation drilling through listening and repetition
That’s enough
Aims:
To consolidate and review grammar, vocabulary and structures covered in previous lessons through interactive exercises such as listening and writing, choosing the correct word or sentence, and dubbing the film.
Structures and functions reviewed:
Giving instructions
Expressing prohibition using negative imperatives
Quantifiers: ‘a few’, ‘a little’, ‘a lot of’, ‘plenty of’, ‘any’, ‘enough’
Negative agreement using ‘either’
Expressing frequency: once, twice, three times
Vocabulary:
Language for giving instructions and talking about prohibitions
Activities include:
Association of sentences and words with corresponding pictures
Listening to choose the correct option
True or false listening comprehension
Listening to fill in the gaps
Choosing synonymous sentences
Dubbing the film
English: Commercial Management 3/9
Instructions - Master class
Students attend a class where the teacher, who speaks only English, asks questions that the students must answer. The student interacts with the teacher through a series of guided dialogues.
Focus:
Giving directions to arrive at different places
Talking about and describing typical places in a town or city
After the class:
Students complete comprehension exercises and the Dexway system immediately evaluates their answers (e.g., pronunciation and writing).
Test exercises
In the last lesson of this unit, students find a variety of carefully chosen exercises to consolidate and evaluate the language skills acquired in previous lessons.
Unit 6: Night shift workers
1 - Typical situation
A practical immersion in the language, where the student experiences a real-life situation similar to one they might confront in the language they are learning.
Introduction: New vocabulary is introduced.
Practice: After completing the exercise, students practice using the new vocabulary.
Life is full of action - Dialogue
The student listens to a series of questions which they can answer freely.
New vocabulary is introduced during the lesson.
After the lesson, students get the chance to practice with the same vocabulary.
A good 'cuppa' - Reading comprehension
Students read and listen to a written passage about how tea and coffee are prepared in the United Kingdom and their cultural importance.
Following the reading, students answer questions designed to test:
General meaning
Specific details
Logical inferences
The activity focuses on matching statements with corresponding sections (with examples provided).
By practicing active and effective reading, students develop strong cognitive skills including:
Attention
Auditory analysis
Sound blending
Sound segmenting
Memory
Processing speed
Visualization
Test exercises
In the last lesson of this unit, students encounter a variety of carefully selected exercises designed to consolidate and evaluate the language skills acquired throughout the unit.
Unit 7: Telephone Communication
Organising an agenda
Administration: Taking messages
Relevant vocabulary:
phone message, caller, certainly, to call back, to wish, to be convenient, to see face to face, to see in person, to leave a message, to be unavailable, to postpone, it is personal.
Content:
Examination of the format and use of phone messages.
Dialogues, phone calls, and questions to practice typical business-related phone messages.
Development of vocabulary and skills needed to transcribe relevant information.
Leaving and receiving voice messages / Related vocabulary
Function:
Leaving and receiving voice messages.
Organising meetings / Expressing future
Grammar:
Future tenses.
Function:
Organising meetings.
Making an order
Function:
Making an order.
Asking for and providing information
Function:
Requesting and providing information.
Unit 8: What a mess! There was a party
Aims
Introducir estructuras y vocabulario a través de ejercicios interactivos, que incluyen asociación palabra/frase-imagen, comprensión auditiva con diálogos cortos y actividades de escucha guiada.
Vocabulary focus
Partes de la casa
Muebles
Meses del año
Activities
Asociación de frases y palabras con imágenes correspondientes
Escucha de una película breve y respuestas a preguntas de comprensión
Lesson 2: Were you at work this morning?
Aims
Estudiar y practicar gramática y expresiones específicas.
Structures and functions
Pasado simple del verbo to be
Expresiones temporales: now, yesterday, last week, night, etc.
Uso de there was y there were
Extensión de adjetivos
Preguntas con How much? y How many?
Vocabulary
Casa, hogar
Meses del año (revisión y ampliación)
Activities
Asociación de frases y palabras con imágenes
Ejercicios de completar espacios en blanco
Escucha guiada
Reescritura de oraciones
Práctica de pronunciación con ejercicios de escuchar y repetir
Lesson 3: A flat to rent
Aims
Consolidar gramática, vocabulario y estructuras vistas anteriormente.
Structures and functions reviewed
Pasado simple del verbo to be
Expresiones temporales
There was y there were
Adjetivos
How much? y How many?
Pronombres interrogativos
Vocabulary
Casa, hogar
Meses del año
Activities
Comprensión auditiva para elegir la opción correcta
Escuchar y escribir
Elegir la oración con el mismo significado
Completar espacios en blanco escuchando
Doblaje de la película
Test exercises
Ejercicios cuidadosamente seleccionados para consolidar y evaluar las habilidades lingüísticas adquiridas.
Unit 9: How was your day?
Aims
Introducir estructuras y vocabulario a través de ejercicios interactivos, incluyendo asociación palabra/frase-imagen, comprensión auditiva con diálogos cortos y práctica de vocabulario mediante escucha guiada.
Activities
Asociación de frases y palabras con imágenes correspondientes
Visionado de un vídeo y actividad de comprensión para relacionar columnas
Lesson: Better or worse
Aims
Introducir, estudiar y practicar gramática, estructuras y vocabulario mediante ejercicios interactivos.
Structures and functions
Formas interrogativas y negativas del pasado simple
Verbos irregulares en pasado simple
Expresar obligaciones con ‘have to’
Comparación de adjetivos largos e irregulares
Vocabulary
Estaciones del año
Meses y fechas (números ordinales)
Medios de transporte
Activities
Escucha guiada con selección de vocabulario
Ejercicios de completar espacios en blanco
Elección de la palabra u opción correcta
Lesson: What did you do last Saturday?
Aims
Revisar gramática, estructuras y vocabulario tratados en lecciones anteriores.
Structures and functions reviewed
Formas interrogativas y negativas del pasado simple
Verbos irregulares en pasado simple
Expresar obligaciones con ‘have to’
Comparación de adjetivos largos e irregulares
Viajar: estructura to go by + transporte
Vocabulary
Estaciones
Meses y fechas ordinales
Transporte
Activities
Práctica de pronunciación del sonido ‘th’ (suave) con escuchar y repetir
Asociación de palabras y frases con imágenes
Escucha y escritura: completar espacios
Elegir frases sinónimas
Selección de la opción correcta
Completar espacios en blanco escuchando
Doblaje del vídeo
Lesson: What you did yesterday - Master class
Description
Clase en la que el profesor habla solo en inglés y realiza preguntas que los alumnos deben responder mediante diálogos guiados centrados en el uso del past simple.
Post-class activities
Ejercicios de comprensión evaluados automáticamente por el sistema Dexway (pronunciación y escritura)
Test exercises
Ejercicios variados diseñados para consolidar y evaluar las habilidades lingüísticas adquiridas en la unidad.
Unit 10: Going Back to England
Aims
Introducir estructuras y vocabulario mediante ejercicios interactivos como la asociación palabra/frase-imagen, comprensión auditiva con diálogos cortos y escucha guiada con los vocablos clave.
Lesson 1: What is he doing?
Objetivo: Introducir estructuras y vocabulario enfocados en el presente continuo.
Actividades: Asociación de frases y palabras con imágenes, comprensión auditiva con diálogos breves, práctica de escucha guiada.
Lesson 2: What’s the matter?
Objetivo: Revisar, practicar y consolidar gramática, estructuras y vocabulario vistos.
Estructuras y funciones:
Uso de todas las formas del presente continuo.
Contraste entre presente simple para hábitos y presente continuo para acciones en el momento.
Uso de los cuantificadores some y any.
Vocabulario: Rutinas diarias.
Actividades: Asociación frase-imagen, ejercicios de rellenar espacios, elegir la palabra correcta, doblaje de vídeo, selección de oraciones sinónimas.
Lesson 3: What is she doing? - Master class
Descripción:
Clase en la que el profesor habla únicamente en inglés y realiza preguntas para que los estudiantes respondan.
Foco principal: Uso del presente continuo para describir acciones en progreso y descripción de imágenes.
Actividades post-clase: Ejercicios de comprensión evaluados automáticamente en pronunciación y escritura.
Speaking assignment: Plans for the weekend
Test exercises
Última lección con ejercicios variados para consolidar y evaluar las competencias lingüísticas adquiridas.
Unit 11: Written Communication
Written Correspondence
1. Informal e-mails
Introducción a los correos electrónicos informales.
Expresiones y vocabulario típicos.
2. Formal e-mails and letters
Introducción a correos y cartas formales.
Expresiones comunes y estructura típica.
Administration: Memo
Vocabulario relevante:
memo, informal, internal communication, subject, main body, reminder, regards, reschedule, date, to, from, heading, colleagues, cancel, attend, dismiss, warn, external, short for, bullet points, deadline, to feel welcome, by the way, semiformal, signature, formal dress, silly me.
Objetivos:
Aprender función y formato de un memo.
Ordenar correctamente un memo.
Ejercicios para completar huecos que refuercen formato y contenido.
Prácticas:
Diálogo para practicar tomar notas en un memo.
Ejercicios auditivos para corregir errores en memos.
Administration: Writing a Report
Vocabulario y frases: relacionadas con informes y lesiones laborales.
Estructura y contenido: de un informe típico.
Ejemplo: informe sobre la reducción de productividad debida a bajas por enfermedad.
Conectores: in addition, despite, moreover, due to, etc. para construir informes persuasivos.
Prácticas: diálogos y ejercicios que refuercen el aprendizaje.
Writing a Personal Statement / Adverbs of Time
Gramática: Adverbios de tiempo.
Función: Redacción de una declaración personal.
Vocabulario y frases útiles para escribir la declaración.
Unit 12: The Fortune Teller
Aims
Introducir y practicar estructuras y vocabulario a través de ejercicios interactivos como asociación palabra/frase-imagen, comprensión auditiva con diálogos cortos y práctica de escucha guiada.
Lesson 1: He is going to work at home
Objetivos:
Introducir y practicar la gramática con ejercicios de asociación y rellenar huecos.
Estructuras y funciones:
going to + infinitivo para predicciones, planes futuros, intenciones y deducciones basadas en pistas visuales.
Presente simple para acciones habituales.
Presente continuo para estados temporales.
Vocabulario:
Trabajo y ocio, números ordinales para hablar de ocasiones especiales, fechas, expresiones con get (get married, get dressed, etc.).
Actividades: Asociación de frases y palabras con imágenes, completar huecos, seleccionar opciones correctas.
Lesson 2: What are you doing nowadays?
Objetivos: Revisar y consolidar gramática, estructuras y vocabulario.
Estructuras y funciones: Igual que en la lección 1 (going to + infinitivo, presente simple y presente continuo).
Vocabulario: Trabajo y ocio, números ordinales, expresiones temporales (nowadays, at the moment), fechas, expresiones con get.
Actividades:
Práctica de pronunciación (escuchar y repetir).
Asociación de imágenes con expresiones.
Comprensión auditiva verdadero/falso.
Elegir oraciones sinónimas.
Completar huecos en oraciones.
Doblar el vídeo.
Lesson 3: What are you going to do? - Master class
Clase interactiva solo en inglés con preguntas para que el alumno responda.
Enfoque en el uso del tiempo verbal going to para planes futuros.
Actividades posteriores incluyen ejercicios de comprensión evaluados automáticamente (pronunciación y escritura).
Test exercises
Ejercicios variados para consolidar y evaluar las habilidades adquiridas en esta unidad.
Unit 13: Returning to Work
Aims
Revisar y consolidar los contenidos del bloque mediante ejercicios y actividades variadas.
Ejercicios interactivos incluyen asociación palabra/frase-imagen, comprensión auditiva con diálogos cortos, doblaje de vídeo, rellenar huecos en diálogos, entre otros.
Grammar and Vocabulary Review
Estructuras y funciones revisadas:
Pasado simple para contar una historia sencilla.
Uso de some y any.
Descripciones de casas y hogares.
Presente continuo.
Going to + infinitivo para planes futuros.
Forma comparativa de adjetivos.
Vocabulario:
Temas de casa y hogar.
Ropa y vestimenta.
Activities
Asociación de oraciones y palabras con imágenes.
Ejercicios de comprensión auditiva con huecos para rellenar.
Práctica de pronunciación con escuchar y repetir.
Escucha guiada por el alumno.
Doblaje de vídeo para practicar entonación y ritmo.
Reading Comprehension: High Days and Holidays
Lectura y escucha de un texto sobre las festividades importantes en Reino Unido (ejemplo: Navidad).
Actividades: preguntas de opción múltiple y verdadero/falso.
Objetivo: desarrollar habilidades de lectura activa y cognitiva, como atención, análisis auditivo, segmentación de sonidos, memoria y visualización.
Writing Assignment: Daily Activities
Práctica escrita enfocada en describir actividades diarias.
Test Exercises
Variedad de ejercicios cuidadosamente seleccionados para consolidar y evaluar las habilidades lingüísticas adquiridas.
Unit 14: Buying-Selling Process
English: Commercial Management 7/9
General Aim
Aprender a utilizar el registro formal e informal adecuado en diferentes contextos de negocio relacionados con la compra y venta, incluyendo correspondencia comercial y procesos administrativos.
Contenidos principales
1. Using Appropriate Register in Business Situations
Áreas:
Formación de empresas
Fusiones
Uniones temporales de negocios
Acuerdos de entregas
Métodos de pago
Plazos de entrega
Función: usar registros adecuados (formal/informal) según la situación.
2. Administration – Asking for Information
Vocabulario relacionado con:
Compra y venta a través de catálogos
Formalidades y tipos de cartas comerciales para grandes compras
Phrasal verbs relacionados con procesos de compra-venta
Formación y estructura de cartas de consulta (enquiry letters)
Construcción de preguntas indirectas en registro formal
Ejercicios para consolidar formatos y estructura
3. Acknowledgement Letters
Diálogos y ejercicios sobre cartas de acuse de recibo o confirmación.
4. Administration – Meetings and AGM
Vocabulario y expresiones para:
Reuniones
Asamblea general anual (AGM)
Solicitud de pago, incluyendo lenguaje formal para reclamaciones por pagos atrasados.
5. Administration – Bills and Invoices
Vocabulario formal e informal relacionado con facturas y recibos
Función y formato de facturas y recibos
Construcción y comprensión de facturas
Diálogos para práctica auditiva y de pronunciación
Números y cálculos básicos para operaciones matemáticas en inglés
6. Import and Export – Company Services
Escuchar y seguir solicitudes de servicios de importación y exportación
Vocabulario sobre quejas y productos defectuosos
Práctica y consolidación del vocabulario
7. Management – Complaints
Vocabulario y frases para quejas y reclamaciones sobre productos defectuosos
Estructura de cartas de queja
Ejercicios para redactar cartas de disculpa y resolver reclamaciones
Unit 15: Commercial Management Revision
English: Commercial Management 8/9
Objetivo general
Revisar y consolidar el vocabulario, estructuras y habilidades aprendidas en las unidades anteriores relacionadas con la gestión comercial y el lenguaje de negocios.
Contenidos revisados
1. The Language of Business – Revision
Repaso del lenguaje formal e informal usado en el mundo empresarial
Expresiones típicas de negocios
2. Company Structure – Revision
Repaso del vocabulario para describir empresas, departamentos y su organización
3. Preparing for the Training Programme – Revision
Vocabulario: tecnología y formación
Habilidades: lectura
4. Running the Training Session – Revision
Vocabulario: tecnología y formación
Habilidades: escucha
5. Virtual Presentations – Revision
Vocabulario: presentaciones y tecnología
Habilidades: escucha y presentación oral
6. Enquiries and Orders – Revision
Repaso de la estructura y lenguaje de cartas de consulta y pedidos
7. Arranging a Meeting – Revision
Repaso del proceso de organizar una reunión, preparar una agenda y redactar actas
8. Telephone Communication – Revision
Repaso del lenguaje útil para la comunicación telefónica en el ámbito comercial
9. Business Correspondence – Revision
Repaso del vocabulario y estructuras para correspondencia comercial
10. Memos and Reports – Revision
Repaso general sobre memorandos y reportes
11. Bills and Invoices – Revision
Repaso del vocabulario y estructuras para facturas y recibos
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