The objective of this course is to apply the acquired fundamentals of the English language, communicating with one or more interlocutors in relation to dealing with work situations in the catering sector.
Unit 1: Receiving clients, welcoming and seating
Useful expressions and vocabulary
Function:
Arriving at a restaurant.
Receiving and accomodating clients.
Restaurant customer service.
Grammar
Grammar: There is / There are
Some / Any
Vowel sounds: /eə/ and /ɪə/
Practice in context
Exercises Unit 1
Unit 2: Presenting information, advising and recommending
Useful expressions and vocabulary
Function:
Interaction with clients.
Presenting information. Recommendations.
Grammar
Grammar:
Present simple.
Vowel sounds: /ɒ/ and /əʊ/
Practice in context
Exercises Unit 2
Unit 3: Explaining and instructing. Explaining dishes and drinks
Useful expressions and vocabulary
Function:
Food basics.
Explaining food.
Kitchen appliances.
Grammar
Grammar:
Adjectives used for food.
Relative pronouns.
Describing dishes.
Past simple.
Practice in context
Exercises Unit 3
Unit 4: Taking orders. Appetisers
Useful expressions and vocabulary
Function:
Table essentials.
Snacks.
Grammar
Grammar:
Would like.
Can.
The time
Vowel sounds /ɪ/ and /iː/
Practice in context
Exercises Unit 4
Unit 5: Taking orders. Starters
Useful expressions and vocabulary
Function:
Starters.
Seafood.
Vegetables.
Grammar
Grammar:
Present perfect.
Passive voice. Consonant sounds: /ʤ/ and /g/
Practice in context
Exercises Unit 5
Unit 6: Taking orders. Main courses
Useful expressions and vocabulary
Function:
Taking orders.
Kinds of meat.
Meat products.
Kinds of fish.
Grammar
Grammar:
Adjective formation.
Preposition of place.
Compound nouns. /ʒən/ and /ʃən/ sounds
Practice in context
Exercises Unit 6
Unit 7: Taking orders. Desserts
Useful expressions and vocabulary
Function:
Desserts.
Sweet ingredients.
Nuts.
Grammar
Grammar:
Indefinite pronouns.
-ed and -ing adjectives.
Vowel sounds: /ɪ/ and /aɪ/
Practice in context
Exercises Unit 7
Unit 8: Taking orders. Drinks
Useful expressions and vocabulary
Function:
Non-alcoholic drinks.
Alcoholic drinks.
Drink ordering.
Tools.
Grammar
Grammar:
Giving advice.
Should.
Question tags.
Practice in context
Exercises Unit 8
Unit 9: Money matters
Useful expressions and vocabulary
Function:
Paying the bi l.
Currencies.
Grammar
Grammar:
Word formation.
Adverbs.
Modifiers.
Saying prices.
Practice in context
Exercises Unit 9
Unit 10: Farewe ls – Customers are leaving
Useful expressions and vocabulary
Function:
Farewels.
Oferings.
Grammar
Grammar:
Past perfect.
Practice in context
Exercises Unit 10
Unit 11: Taking phone cals. Reservations
Useful expressions and vocabulary
Function:
On the telephone.
Reservation.
Grammar
Grammar:
Future simple.
Practice in context
Exercises Unit 11
Unit 12: Giving directions: inside and outside.
Useful expressions and vocabulary
Function:
Directions on the street.
Directions in the restaurant.
Grammar
Grammar:
Zero conditional
First conditional
Practice in context
Exercises Unit 12
Unit 13: Menus, leaflets, letters and faxes
Useful expressions and vocabulary
Function:
Menus
Leaflets
Letters
Grammar
Grammar:
Second conditional
Third conditional
Practice in context
Exercises Unit 13
Unit 14: Complaints and apologies
Useful expressions and vocabulary
Function:
Complaints.
Apologies.
Requests.
Grammar
Grammar:
Making requests.
Interrupting.
Confirming.
Also and too.
Practice in context
Exercises Unit 14
